Tuesday, March 6, 2012

Enterprise management in the role of effective communication



Paper keywords: enterprise management managers to communicate effectively

Abstract: the modern enterprise management is based on humanistic management for the mainstream, effective communication and adjust as a balanced employee psychology of powerful lever, is an important way of management. According to the theory of communication management, this paper expounds the role of effective communication in management, and sure to communicate effectively in enterprise management of necessity.

Communication in management of the definition is understandable information, thoughts and emotions in two or more people in the crowd of transfer or exchange process, the management and communication are concerned. The function of the communication from management point of view main have control, coordination, incentive, exchange functions. Effective communication not only can convey the significance, but also to understand and let the parties reach consensus. In the actual business management in enterprise, effective communication plays the role is obvious.

A, control

That the employee must abide by the organization of the right level and official guidelines, implement enterprise code of conduct. And to do this, must through the communication can put the enterprise policies across to the staff, and the staff of discontent and complain that the feedback to the management to timely adjust, make control really implemented. Effective communication to the strategies of the company get accurate understanding, can be carried out quickly. In the actual effective communication operation, the description of the decision should be accurate, clear, concise, and the decision of the expression of should be able to full of vitality, cause the attention of the staff and resonance. Effective communication is often considered to subordinate understanding and acceptance of their existing and the status of the effect, etc. In practical work, and only after such an effective communication process, the company's new decision to get accurate, effectively carried out.

Second, coordination

Effective communication is to coordinate the individual, departments, formed a good way of enterprise culture. A company can eliminate misunderstanding between departments in time, close cooperation, is not only related to the colleague of unity, and related to the center of the work successfully completed, serious can affect the company's security receipts and payments. Such as business department of the cooperation between a business, in the work requires a lot of cooperation and communication, and will inevitably have some misunderstanding, even on the distribution of interests of conflict, and where you need two department recognize goal, clear their respective duties and obligations and rights, effective communication, namely in the actual operations of complement each other, and trust each other, avoid rigged. Every department to be effective communication should be good at understanding each other, it is the differences and constantly adjust your communication style, ensure that information receiving and understanding of accuracy, so that we can guarantee cooperation between the departments of information communication based on the objective and accuracy, namely the effectiveness of communication, and promote unity and cooperation between departments, keep the efficiency of the administration of, avoid unnecessary loss occurs.

In addition, an enterprise to improve overall image, to improve the ability of sustainable development, is the commitment of all the staff. Managers through the effective way of communicating let staff timely, clear, accurate recognition, abide by and implementation, and constantly deepening, instilling "employee with the enterprise for this, the enterprise to talent for this" win-win idea, to create the good enterprise culture. Make it really become a valuable soft constraint and soft incentive.

Three, incentive

In real life and work, everyone has a request from others to respect and self value realization needs. For staff for, they can effectively work, whether enterprise and its management goal responsibility, loyal heart the initiation and enthusiasm, and whether they can from his work satisfaction, to a great extent, depends on the organization and staff "the psychological contract" between the degree of realizing. Constructing "the psychological contract" process, is a fully the enthusiasm of the employees, creativity and wisdom of the process, is also ensure that staff produce high level of cohesion and commitment (performance for high-energy, lengthen working hours, intend to do more to work and passion, etc) process. Managers in the actual work only according to the different situations of each employee to take different means of communication, encourage them, and timely care must be their grades ability to build "the psychological contract". A good manager is to through the effective communication shift staff attitude to work, to the attitude towards life, through the incentive to staff from the mental state of neoconservative who worked in drag freed, arouse their enthusiasm for the work and potential, staff transformed into an optimism spirit, and positive.

In the actual communication work incentives and treat different clerk, managers should adopt different communication stimulation. As to young workers, managers should give more care and love, often exchanges with them, the organization for their expectations and requirements directly across to them, and give them a lot of encouragement and reminds, when needed to give guidance and help. When the time is ripe, and give them the independent freedom of action, let they assume alone and finish of more important work, keep regular contact, and promptly they encouraged, affirmation achievements and progress that public praise and reward excellent staff, etc. Treat qualifications deep old comrade, first of all to put them as wealth and is not a burden for their experience, responsibility or young staff lacked. Managers should respect them and put them in a suitable job arrangement, often communicate with them, to give training and improve timely, arouse their enthusiasm for work. So, the rich experience of the same old comrades in their own positions to make outstanding achievements. Managers of effective communication must be able to create a harmonious working environment and atmosphere, improve their sense of responsibility and sense of belonging to the company, encourage employees to become the performance contact.

Four, the exchange

In times of internationalization, for modern enterprise, with other enterprise exchanges can say is an inevitable trend for the future. In the actual effective communication operation, the company's point of view, intention and position should be first accurate, clear, concise, persuasive, cause the attention of each other and sympathy. "No matter how great ideas, if not transmit to others and be others understand, is of no significance." Next to choose in what way communication and communication, is face to face with written form or negotiate, or euphemism is determined, is sure there is room for negotiation, is told that way or the warning way, etc, should be based on the specific content of the things and their importance and familiarity with the cooperation of both sides to choose the appropriate dissemination communication way and method. In the information age, many enterprise completely opposite negotiations didn't meet, however cooperation is very successful. Effective communication should consider to each other's understanding ability, in common and to the other party the impact, the win-win goal. Only by establishing a communication in the information is accurate, clear, concise and energetic, and on the basis of fully play their effectiveness. Communicate effectively and ultimately the purpose of also is to make information is accurate, clear, concise and vivid convey go down.

The cooperation between enterprises sometimes hard to avoid can some misunderstanding, and even distribution of interests of the conflict. Can eliminate misunderstanding in time and reach an agreement, the relationship between the safety of the company to do dollars receipts and payments. In such situations need to both sides of their respective responsibilities clear, obligations and rights, effective communication, namely in the actual operations of mutual complement, trust each other, avoid earmarking, and meet special condition both sides communication at any time, so that we may be able to solve the problems in the practical work, the cooperation between the enterprise might occur during the process of speculation, misunderstanding and get resolve contradictions. Enterprise cooperation is the most important part of the funds and safety is, in the process, need to our close cooperation, timely communication, eliminate misunderstanding to ensure the safety of the company funds receipts and payments.

Five, the summary

Many times in each company cooperation at the talks as a translator, I deeply feel, effective communication is the enterprise the normal operation and continuous development of important means, is the enterprise management and operation of the essential way to work, because an enterprise's development, the staff members of the subjective initiative plays a very important role, and can arouse their enthusiasm, depends on the effect of its managers communication, so, high efficiency management and management cannot leave the effective communication.

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