The cultivation of professional etiquette training shallow appropriately

Pick to: have good manners literacy is the students to apply for a job, interpersonal and improve the comprehensive vocational ability the prerequisite. At the same time, the etiquette education is the construction of spiritual civilization is an important part. According to the technical secondary school student's behavior characteristics and the future career direction to see, the schools should diversify education, the specialized, operation, practical and form of sex education mode, the classroom teaching, simulation operation and daily behavior habits organically, and thus to cultivating students' professional etiquette and comprehensive professional quality goal.

Keywords: professional etiquette; Professional quality

Professional etiquette is in order to meet the market economy development to the modern professional personnel quality and ability of urgent need, is based on ascension from personnel of professional image, promote the proficient in use of interpersonal communication skills, and further perfect professional personnel's comprehensive quality, and enhance the working ability, enhance the profession competitive power. Involve in communication, communication, emotional intelligence, etc. It includes social etiquette, talk etiquette, and applying for jobs etiquette, and so on. Professional etiquette is one professional image of the external performance, a successful professional people, in addition to have solid professional ability outside, still should have good professional image, and, for the service of professional work in professional people, professional image is particularly important.

Secondary education to strengthen students' 1 concerning the importance of professional etiquette training

Secondary education is based on the employment as the guidance of education, the overwhelming number of graduates will directly to work, how to cause the student to adjust to the new environment better and faster and new requirements, the author thinks that, secondary education should be in students' learning stage for students to lay a certain professional basis, because in pursuit of the maximum benefit for the target enterprise most will not spend time, manpower and material resources to train a new employee career of the foundation. Learning stage of career foundation contents should include professional etiquette, this is engaged in professional work, especially service professional work to have the basic professional quality.

At present, to improve the students' comprehensive vocational ability for the secondary education curriculum reform targets are underway under way, but we should not ignore is: good professional image is comprehensive vocational ability part of a curriculum reform to focus on the students' professional skills training understandable, but lack of professional image comprehensive vocational ability will be incomplete.

The author thinks that, professional image contains internal and external two parts, the inner is mainly temperament, literacy aspects of meaning, and it is a foundation, also is the core; The main performance of the explicit in professional etiquette, this paper shows that only part of foreign training of professional etiquette roughly discussed.

Our school is the real estate vocational school, the main train real estate sales, intermediary personnel and property management personnel, no doubt, this is the service function very clear position, and thus, the professional manners should be placed in certain important position.

In real estate sales, intermediary post, a good professional etiquette will increase the success rate of business. Just think what a customer would like to and rude behaviour sales staff negotiate purchase business? And who wants to hear in a telephone call in intermediary personnel curt and vulgar introduction? Solid professional knowledge to the person that buy a house a confidence, good manners will bring to the person that buy a house affinity and kindness. Good manners, elegant style of conversation, professional explanation, attention to detail, will be for the success of the deal increase important law code.

In the property management position, good professional etiquette service personnel will be with the owner of the communication "lubricant". Property management personnel and owner stand on a different position respectively, easy to produce the strained relations. How to embody service is the first property management objective, set up the good enterprise image, this property management requirements from around a bit, starts from every word, every move, starts this is professional etiquette. Good manners will make people feel concern, feel service, feel more easily communicate, will alleviate contradictions excitation.

2 our professional etiquette training practice

Professional etiquette on the surface is a kind of behavior, in fact, in the final analysis is a kind of accomplishment, because its performance requires inner literacy and temperament to support, an internal quality low, professional etiquette behavior is not of the foundation. Therefore, we analysis, professional etiquette training contents should include two parts, temperament and behavior, involving literacy and skills two category.

We know, skills can be learned, and can solve by a course, but literacy may not, literacy can development, training is a long process, not a door or a few course can be solved. Therefore, our professional etiquette training adopt the following two ways:

2.1 technicality and formative training combined

According to the different professional, special to the student's professional characteristics of fostering the quality of etiquette. Such as: real estate agency industry, should focus on training the students' explicit part (hairstyle, dress, make up, talked, treat people skills, form training) to carry on the teaching; Property professional, he should focus on the cultivation of the students' inner literacy (courtesy of common sense, communication ability, telephone etiquette, strain capacity, etc) to carry on the teaching. Of course, no matter what the concept of professional etiquette is roughly the same, just some ways more attention to some, the objective is to cooperate with the enterprise to the staff's career etiquette the requirement of the specifications.

Our school will hold a year a skills contest section, the purpose of which is to insist on "ability as the standard, the employment as the guidance" school direction. In order to promote the students' professional etiquette to the content of the application, we set the "property service reception etiquette", "residential zone etiquette" relevant professional etiquette submitted a project, students also so in these entries each in professional etiquette to use, therefore to close the future employment and enterprise requirements of the professional image "distance".

Organization of the MoTeDui team, the etiquette the second class, its purpose is closely connected with the classroom teaching, let the classroom teaching constantly extension. Students through the form of exercise training, dancing, enhances the student to walk posture, stance, posture, shake hands, pass by, polite manners, with business card and the content of the etiquette master, let the students with the ability at the same time, broaden our horizons, arouse the interest in learning, the forging of personality is the training and overall comprehensive quality improvement.

2.2 analog teaching and practice

Associated with teaching methods, and education evaluation and standard. Then the education assessment, of course, also can not be just to take the examination of the way the question paper usually, also should check the actual operation ability and level. Our school to learn the course of the multimedia classroom use except outside, but also for different professional set up different training venues. Such as: real estate a sand table explanation room, example room, real estate second-hand exchange; Property management office, property multi-function hall; The form of training field training room. Students through these occasions they learned the etiquette knowledge applied to almost "real" working environment, can let the etiquette knowledge more specific, 2 it is professional etiquette can reflect the standardization and became popular. Thus always remind students of sex and etiquette occasion of anytime and anywhere. Therefore, the students' evaluation in addition to the assessment of the way the question paper, the students' behavior, grooming, treat people, simulation operation, social practice and etiquette of behaviour of students become examination and evaluation of important content.

No matter in the school's operation, the practice and simulated training, for students after all this is the "real" working environment, in the school of professional etiquette operation more or less will be coated with "do show" colour. Therefore, the school set 2 + 1 teaching can offer a theoretical foundation of basic skills and have that opportunity to practice the operation of a very reasonable teaching mode. In a year of school-running practice process, students in the school of knowledge not only get the exercise, but also because of the society in a "melting pot" learned some in curriculum hasn't set to some of the content. To make the students also so understand in life, work etiquette, with people in importance and necessity. And the students are learning literacy etiquette, life, work accumulate over a long period of constantly improved.

The above is our school for students in the professional etiquette training on the teaching method, the information feedback from the enterprise back that, received the effect is obvious. At present already out practice of the students, in different fields have better performance, are mostly reflect of students' professional etiquette is very good quality, professional quality is high also, even more than some of the quality of the college students in vocational even higher, it is at present the employing units to be the "talent" one of essential conditions.

Professional etiquette by historical tradition, various occasions, customs, religious beliefs, the trend of The Times and form factors, both for people that are identified, and for people to observe, is in order to build a harmonious relationship for the purpose of all kinds of communication with the requirements of the code of conduct and normative summation. Pay attention to professional etiquette, follow the etiquette literacy, can be an effective way to show a gentleman, grace and charm, better reflect a person's for others and the society the cognitive level and respect degree, thus make personal knowledge, accomplishment and value was recognized by the society and respect. Moderate, the appropriate professional etiquette can not only give the public amiable, cooperation, can be worthy of the trust and communication desire, and can make with the public filled up with harmony and cooperation process success! A knows the book does not reach the ceremony, knowledge level and moral level serious incongruous student, can't be a good professional talents. A good professional talents, should not only have a high level of professional knowledge, but also must have a good moral character accomplishment and etiquette culture. Professional etiquette and the combination of professional quality has become the trend of The Times, and conform to the trend and promote has become the common understanding.